Frequently Asked Questions / FAQ

Frequently Asked Questions

This is a list of the common questions asked by our valued customers.

How long does it take to activate my order?: Shared web hosting orders are typically processed and activated within minutes once payment is confirmed.
Do you price match local competitors?: Absolutely! If you think you've found a better deal, send the quote or link to us and we'll be pleased to try our best to match or beat it.
Which control panel is available with shared hosting?: All shared hosting plans include a feature-rich control panel with one-click application installs, email, database access, and more.
Do you allow IRC related services to be hosted?: We allow all types of service on our network, as long as they abide by the Terms of Service. Anyone caught violating these terms will be removed from our network.
What are the content restrictions of Carat Networks?: No underage or illegal adult material. No child pornography. No Email Marketing, Soliciting or SPAM. No Pirated Software, Warez or Cracks.
Is there a minimum contract?: No. You are not committed to a minimum contract.
How do I contact you?: You can E-mail us or call us using any of the details provided on our contact page.
Do you accept international orders?: Absolutely!